Public tech
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Trusted by teams building for the public
The challenge
Why gov tech experiences are so hard to get right?
01
Complexity
Edge cases and legacy constraints turn simple tasks into hard ones.
02
Lack of trust
Committing to a new product feels risky, so users stick with what they know.
03
Stakeholder layers
Each layer brings different needs. Progress slows, and frontline insight gets lost.
Our solution
How we raise the bar for gov tech user experience
Untangle the complexity. We map rules and edge cases up front, so nothing surprises you.
Keep everyone on the same page. Quick reviews with stakeholders keep decisions moving.
Design for trust and delight. We bring the craft of top tech products to gov tech.
What our clients say
“
Koi’s process made it easy to follow and understand design. The team felt very included in the process and that their feedback was truly heard.
Marshall S.
CTO, Quiller
“
The team at Koi is very skilled, professional and delivery-oriented. They ensure timely communication and delivery even in uncertain and fast-paced environments.
Riyad M.
CTO, Rock Rabbit
“
Reliable, consistently high quality work with minimal management or friction. Everyone likes you and your work. You make me look good!
Terry J.
Design Manager, Murmuration
What we design
Features and platforms we design
Data dashboards
Clear data and status reporting
AI agents & chat
Intuitive chats and workflows
Workflow automation
Fewer steps, more confidence
Citizen tools
Public services on every device
Project management tools
Visibility across teams
Voice-first experiences
Voice as the primary interaction
Onboarding
Higher conversion and adoption
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Something else?
Tell us what you’re building
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FAQs
How is designing for government different from designing consumer software?
Government software has more stakeholders, stricter rules, and less room for error. Products must meet accessibility standards, work alongside older systems, and earn approval from legal, IT, and frontline staff. Koi Studios plans for these constraints from the first conversation, so civic tech companies avoid costly redesigns late in development.
Can you improve our existing product without starting over?
Yes. Most of our civic tech work improves existing products rather than rebuilding them. Koi Studios maps your current workflows, legacy systems, and edge cases (unusual situations that can break a process), then designs improvements your engineering team can realistically build within your roadmap.
Why hire a specialized civic and gov tech design agency?
Designing for government means balancing residents, agency staff, compliance teams, and your own business goals. Koi Studios specializes in GovTech and civic tech product design, from dashboards and workflow tools to AI features, helping companies like Murmuration and Rock Rabbit turn complex programs into products people trust and adopt.
How much do you charge?
Costs depend on the scope of your product and how much design support you need. At Koi Studios, design projects typically start at $10,000. After a short call, we’ll recommend an approach that fits your goals, timeline, and budget.
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